• Simplify complexity: Break down intricate workflows and technical concepts into intuitive, user-friendly solutions. Ensure that complexity is handled behind the scenes, allowing users to efficiently achieve their goals with minimal friction.
• UX Design: Utilize usability best practices and design patterns to create user flows and wireframes based on user stories and research insights in close collaboration with product management, development, and our users.
• Visual Design: Balance aesthetics with functionality to create clean, user-centered interfaces. Contribute to and evolve our design system to ensure visual consistency, accessibility, and scalability across the product.
• Work close with our users: Gather feedback and insights from our users via surveys, interviews, usability tests, and casual conversations to gather deep insights into user behaviors, needs, and pain points. Translate findings into actionable recommendations.
• Collaboration: Work closely with product teams and the UX team to ensure that user research findings are integrated into the design process, driving data-informed decisions that enhance the user experience.

• Lead the Security Evolution: Take ownership of our security roadmap, moving from a developer-led security model to a specialized, automated DevSecOps practice.
• Advanced AWS Hardening: Deepen our infrastructure security by implementing advanced AWS configurations (e.g., Service Control Policies, refined IAM boundaries, and specialized GuardDuty/Macie integration).
• Automate the "Shift-Left": Integrate sophisticated security gates into our existing CI/CD pipelines, ensuring that hardening is a silent, automated partner to our deployment process.
• Kubernetes Security Specialist: Enhance our EKS security posture, implementing advanced network policies, runtime security, and automated vulnerability remediation.
• Bridge the Gap: Act as the primary consultant for the engineering team, helping to balance rapid feature development with high-assurance security standards.

• Define and execute a comprehensive QA strategy that aligns with business objectives and product roadmaps
• Drive the cultural shift toward quality ownership across engineering teams, embedding quality as everyone's responsibility
• Establish quality metrics and KPIs that provide meaningful insights into product health and team effectiveness

• Champion shift-left testing practices, ensuring defects are caught as early as possible in the development cycle
• Build and evolve a sustainable test automation strategy that maximizes coverage while minimizing maintenance overhead
• Integrate quality gates seamlessly into CI/CD pipelines to enable fast, confident releases

• Partner with Engineering, Product, and CI leadership to align quality initiatives with organizational goals
• Mentor and grow QA engineers, fostering a culture of continuous learning and technical excellence
• Tightly connect with product experts and utilize their knowledge to align the QA strategy
• Collaborate with stakeholders to balance quality, speed, and risk appropriately

• Identify bottlenecks in the development process and implement solutions that improve both quality and velocity
• Stay ahead of industry trends and evaluate emerging tools and methodologies for adoption
• Drive data-informed decisions about where to invest in quality efforts for maximum impact
• Foster knowledge sharing and transfer to build up extensive product and user understanding within the team

• End-to-End Workplace Support: You are responsible for analyzing and resolving error messages in Windows and Ubuntu environments.
• Automation & Optimization: You use existing automations (e.g., software distribution) and actively participate in the further development and optimization of our deployment processes.
• Hardware & Lifecycle Management: From procurement and setup (notebooks, peripherals) to repairs (e.g., hardware upgrades), the lifecycle of our work devices is in your hands.
• Identity & Access Management: You manage user accounts in Google Workspace, maintain permissions (LDAP), and support security tools such as Bitwarden and Yubikeys.
• Onboarding & Events: You are the first point of contact for new joiners and provide technical support for our internal company events (All-Hands meetings).

• Enhance the monitoring of technologies from operating systems, networking, hardware, databases, virtualization, cloud services to applications
• Work closely with our users to include their domain know-how to ensure we build a monitoring that alerts before a failure occurs and provides helpful information out-of-the-box
• Collaborate with the development teams to ensure successful delivery of product features and releases
• Dive deep into Checkmk to handle 3rd level support tickets jointly with our developers, guiding them when product decisions are needed
• Serve as a subject-matter expert for the product, providing guidance and support to internal teams, including sales and marketing
• Remain up-to-date with industry advancements, emerging cloud technologies, and other IT infrastructure topics

• Lead Qualification: You act as the first point of contact for prospects. You will qualify leads provided from the Marketing Team using frameworks like MEDDIC. Your goal is to convert them into valuable opportunities for your Account Executive
• Outbound Excellence: You identify and engage high-potential accounts through a multi-channel approach, including cold calling, personalized emailing, and social selling on LinkedIn
• Strategic Analysis: You conduct deep potential analyses of target companies to understand their tech stack, pain points, and decision-making structures
• Relationship Building: You build and maintain long-term relationships with prospects who aren’t "sales-ready" yet through consistent, value-driven follow-ups
• Customer Journey: You guide prospects through the early stages of the funnel, ensuring a high-quality customer experience from the very first touchpoint
• Seamless Handover: You manage the "Lead-to-AE" process by providing Account Executives with detailed briefing notes, stakeholder maps, and pain-point summaries
• Sales Collaboration: You schedule high-quality discovery calls and product demos for the AE team to ensure a consistently full sales pipeline
• CRM Management: You maintain meticulous records in our CRM 

• Lead Qualification: You act as the first point of contact for prospects. You will qualify leads provided from the Marketing Team using frameworks like MEDDIC. Your goal is to convert them into valuable opportunities for your Account Executive
• Outbound Excellence: You identify and engage high-potential accounts through a multi-channel approach, including cold calling, personalized emailing, and social selling on LinkedIn
• Strategic Analysis: You conduct deep potential analyses of target companies to understand their tech stack, pain points, and decision-making structures
• Relationship Building: You build and maintain long-term relationships with prospects who aren’t "sales-ready" yet through consistent, value-driven follow-ups
• Customer Journey: You guide prospects through the early stages of the funnel, ensuring a high-quality customer experience from the very first touchpoint
• Seamless Handover: You manage the "Lead-to-AE" process by providing Account Executives with detailed briefing notes, stakeholder maps, and pain-point summaries
• Sales Collaboration: You schedule high-quality discovery calls and product demos for the AE team to ensure a consistently full sales pipeline
• CRM Management: You maintain meticulous records in our CRM

You are the bridge between the Commercial Value Story and the Hard Data of our contract base.

What You’ll Do

• Architect Expansion Campaigns: Own the end-to-end execution of price increases, basket transitions, and upgrades

• ARR upside analysis: Identify baselines within the installed base that can be targeted for a price increase, upsell- or cross-sell campaign based on their contract specifics. Use SQL, python and postgres as technical tools, and be comfortable with a complexe landscape of legacy contracts, varying legal environments, multiple currencies, diverse product baskets

• Automate the Lifecycle: Design and implement the logic that moves a customer from a "campaign communication" to an "automated contract renewal." You'll ensure these changes find their way into our systems without breaking the renewal process

• Design Self-Service Paths: Build the technical and logical guardrails that allow customers to expand their own contracts (upsells, cross sells) via self-service, ensuring the data syncs perfectly with our financial reporting

• Partner with BI & Finance: Serve as the technical counterpart to the BI team. You’ll ensure that every expansion action is correctly reflected in Booked ARR reporting and overall data structures

• Own the System Evolution: We currently host our data in Odoo, but a migration is on the horizon. You will be a key stakeholder in designing the data architecture for our future target system

• Measure Everything: You aren't finished until the report is in. You’ll support delivering KPIs like Churn Analysis, Expansion Targets, and Email Hit Rates, providing a clear ROI on every campaign

• The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
• Flexible and family-friendly working conditions in a stable environment
• With the wide range of sports and wellness offers from Wellpass, you can choose from over 9.000 sports and wellness offers
• A agile team that embodies autonomy and fast decision making within flat hierarchies
• A unique corporate culture where we emphasize equity, diversity and inclusion
• A wide range of education and training opportunities
• Fully remote work or high flexibility between mobile work and an office in one of the most beautiful, central district of Munich
• An attractive salary
• Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party, and more) in a familiar atmosphere

• Educate, advise, and guide new customers to success
• Build and scale partner networks in North America
• Support technically savvy target groups (admins, DevOps, IT leaders)
• Help shape sales processes - we’re open to new ideas
• Work closely with Product & Marketing

• Flexible Working Hours & Locations: In our hybrid working model, you can manage your workweek flexibly between our modern office in Atlanta, other co-working locations in the ATL metro, and working from home 
• Annual trip to Germany:As a team, we travel once a year to our company headquarters in Munich, Germany, for our global user conference 
• Workation: Enjoy a change of scenery with the opportunity to work up to 6 weeks per year from any US destination
• Career & Development Opportunities: As a rapidly growing company, we support your professional and personal growth through regular training, workshops, and access to online learning platforms
• Innovative Work Environment: Work in an open-minded team with a great culture and short decision-making paths
• Great Benefits: Comprehensive benefits package, including full coverage of low-copay, low-deductible health insurance, dental, vision, short- and long-term disability. 401k contribution. 21 days of PTO

• Architecture & Technical Authority: You design the architecture of our hybrid infrastructure - centering on our own physical data centers (Proxmox) while strategically integrating Public Cloud services (AWS, GCP and Azure).
• Technical Framework & Standards: You define the architectural standards and workflows for operating our Linux server landscape and the technical integration of numerous business applications and SaaS solutions. You create the stable framework that allows these services to be managed and utilized efficiently.
• Internal Service Provider: You treat all departments as your customers - from Development and Product to HR, Finance and Ops. You develop workflows and self-service capabilities to ensure IT is a seamless enabler for their success.
• Efficiency & Automation: You move beyond just "writing scripts." You analyze technical workflows and organizational methods to minimize repetitive, manual tasks across servers, workstations, and internal processes. Your goal is to ensure IT can support company growth without linear headcount increases.
• Technical Leadership & Modernization: You act as a mentor and driver for tech modernization. You define shared blueprints, best practices, and technical standards, fostering a mindset of collaboration and continuous improvement within the team.
• Security & Compliance: Working closely with our CISO, you integrate modern security concepts (network segmentation, firewalls, IAM) deep into the infrastructure and streamline the automated reporting required for ISO audits.

• Experience: You have 5+ years (ideally significantly more) of experience designing and operating complex, high-availability infrastructure environments.
• Hybrid Infrastructure: You are a Linux expert with deep knowledge of virtualization (Proxmox preferred, or KVM/VMWare) and physical server/storage hardware. You are proficient in Public Cloud environments, specifically AWS, GCP and Azure.
• Application & Integration Context: You possess a deep understanding of the requirements of server landscapes and application stacks. You can translate complex dependencies into clear architectural guidelines and scalable management processes.
• Network Engineering: You have a strong grasp of physical data center architectures, including VLAN segregation, firewall concepts, and secure network design.
• Automation Mindset: You are experienced in Configuration Management and Infrastructure-as-Code, but more importantly, you have a "workflow-first" approach to solving scaling challenges.
• Leadership Qualities: You enjoy making technical decisions, establishing standards, and elevating the skills of your colleagues through mentoring and architectural guidance.
• Languages: Fluency in English is required; German is a significant advantage.

• Strategic Impact: You are a key player in shaping and advancing the evolution of our IT. You ensure that our internal technology remains the primary enabler for Checkmk’s ongoing success story.
• Complexity & Agility: You will operate in a highly dynamic and agile environment. Your challenge is to find the "sweet spot" between the stability required for a professional organization and the speed needed by a fast-growing tech company.
• True Engineering: We manage our own physical infrastructure and multiple clouds - giving you architectural control and the opportunity for deep technical work beyond just "renting" managed services.
• Enabling Growth: You don't just maintain the status quo; you build the scalable technical foundation that allows Checkmk to grow its operations and headcount seamlessly.

• Derive key architectural pain points from codebase analysis, incident patterns, developer friction, and business direction
• Create clear priorities and actionable plans to address those pain points, with defined milestones and success criteria and align them with the team and the management
• Follow through on those plans until final delivery, coordinating work across multiple teams where necessary
• Define and communicate the architectural vision for significant parts of the codebase, translating that vision into concrete roadmap input
• Anticipate future technological shifts and position the organisation to respond early rather than reactively
• Present architecture reviews and contribute to tech strategy documents that inform leadership decisions

• Serve as a subject matter expert across multiple technical domains, providing guidance on unfamiliar parts of the codebase with confidence
• Drive the adoption of new technologies and approaches where they offer genuine competitive advantage
• Identify critical code paths and propose or implement solutions that measurably improve performance, reliability, or maintainability
• Tackle unprecedented, highly ambiguous problems with appropriate solutions
• Stay current with industry developments and strategically apply relevant advancements to Checkmk

• Develop a deep understanding of Checkmk as a product: how it is used, where it creates value, and where it falls short in real customer environments
• Ground architectural decisions in the reality of users and operators, not only in technical elegance or internal engineering concerns
• Engage directly with product management, customer-facing teams, and, where useful, customers themselves to validate assumptions and pressure-test proposals
• Translate customer pain and product strategy into technical priorities, and push back when architectural work risks drifting away from user value

• Autonomously identify weak spots in technology and process across the organisation, then deliver solutions with measurable impact
• Establish coding standards, design patterns, and architectural best practices that teams can adopt independently
• Mentor and coach senior and staff engineers, broadening their impact across teams
• Raise the bar on testing and quality engineering: define testing strategies across unit, integration, and end-to-end layers, improve test infrastructure and coverage where it matters most, and embed quality practices into how teams work rather than treating them as an afterthought
• Lead the creation and maintenance of critical technical documentation and knowledge bases
• Set a high standard in code reviews and technical guidance that elevates engineering quality across teams

• Break down large, ambiguous initiatives into actionable plans that can be implemented across multiple teams
• Lead cross-functional efforts to deliver high-impact projects, coordinating engineers, aligning stakeholders, and managing risks
• Sponsor roadmap initiatives, coach their owners, and actively invest in derisking to ensure timely delivery
• Balance long-term strategic work with day-to-day execution, choosing the right levers to maximise impact
• Weigh the pros and cons of technical decisions with explicit regard to business goals, communicating trade-offs clearly to senior leadership