Director IT (m/f/d)

We're seeking a Director IT to lead our eight-person IT team and shape how technology enables our business. You'll drive the strategic direction of our internal IT operations whilst ensuring day-to-day services run smoothly. This role balances leadership, strategy, and hands-on involvement as we transition towards greater automation and modern IT practices.

We are primarily a Linux and Google Workspace company with AWS as our primary cloud provider" You'll work closely with Information Security to develop and execute our security roadmap.

Key Responsibilities:

Leadership & Team Development

• Lead, mentor, and develop a team of eight IT professionals

• Build a collaborative culture focused on service excellence and continuous improvement

• Define clear goals, responsibilities, and career development paths for team members

• Foster knowledge sharing and cross-functional collaboration

Strategic Direction

• Develop and execute IT strategy aligned with business objectives

• Drive the transition from reactive support to proactive, automated service delivery

• Evaluate and implement modern IT approaches, tools, and frameworks

• Plan infrastructure evolution to support company growth and changing needs

Service Delivery & Operations

• Ensure reliable delivery of end user support and backend services

• Oversee network, server, virtual, and cloud infrastructure for internal and customer-facing services

• Establish and monitor service level agreements and key performance indicators

• Balance operational stability with innovation and modernisation initiatives

Security & Compliance

• Partner with Information Security and Compliance teams on strategy and roadmap development

• Oversee execution of security initiatives across IT operations

• Ensure compliance with relevant standards and regulations

• Promote security awareness and best practices throughout the organisation

Stakeholder Management

• Serve as primary IT interface for senior leadership and business units

• Translate business requirements into technical solutions and roadmaps

• Communicate IT strategy, progress, and challenges clearly to non-technical audiences

• Manage vendor relationships and evaluate buying decisions

Essential Experience

• 7+ years in IT leadership roles, managing teams of 5+ people

• Proven track record leading IT operations in fast-growing technology companies

• Deep understanding of modern IT infrastructure: cloud platforms, virtualisation, networking, and security

• Experience driving IT transformation programmes and automation initiatives

• Strong knowledge of Information Security frameworks and compliance requirements

• Track record of building high-performing teams and developing talent

Technical Foundation

• Solid grasp of cloud technologies (AWS, Azure, GCP) and hybrid infrastructure

• Understanding of modern IT service management frameworks (ITIL, DevOps, SRE principles)

• Familiarity with automation tools, infrastructure-as-code, and CI/CD practices

• Knowledge of enterprise networking, security architecture, and identity management

Leadership Qualities

• Strategic thinker who connects IT capabilities to business outcomes

• Decisive problem-solver comfortable navigating ambiguity

• Excellent communicator able to influence across all organizational levels

• Collaborative approach with strong stakeholder management skills

• Balance between empowering teams and maintaining accountability

Bonus Points

• Experience in B2B SaaS 

• Background with open source software and communities

• Certifications in IT service management, cloud platforms, or security

• Track record implementing zero-trust security models

• Experience scaling IT operations during rapid company growth

• The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
• Flexible and family-friendly working conditions in a stable environment
• With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers
• An agile team that embodies autonomy and fast decision making within flat hierarchies
• A unique corporate culture where we emphasize equality, diversity and inclusion
• A wide range of education and training opportunities
• High flexibility between mobile work and an office in one of the most beautiful, central district of Munich
• An attractive salary
• Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party and more) in a familiar atmosphere