Your mission

We are looking for a motivated Working Student (m/f/d) for our IT Service Desk to actively support our team and help us take the next step towards professional and efficient IT services.During the first months, you will work closely with our experienced colleagues to get to know the IT Service Desk processes. Step by step, you will then take over most of the 1st-level support tasks independently, from assisting our internal users to solving standard technical issues:

• Delight colleagues by providing welcoming, professional 1st-level support for Ubuntu and Windows
• Log, classify, and resolve incidents in Jira while keeping stakeholders informed
• Maintain accurate hardware and peripheral inventory
• Contribute clear, helpful knowledge-base articles and process docs in Confluence

Your profile

• Solid grasp of Linux command-line basics and Windows client fundamentals
• Scripting fundamentals in Bash, Python, or PowerShell
• Confidence opening laptops and replacing components safely
• Familiarity with ManageEngine, Ansible, Jira, or Confluence is a plus

Why us?

• The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities
• Flexible and family-friendly working conditions in a stable environment
• Flexibility between hybrid-work and working in an office in one of the most beautiful, central districts of Munich
• With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers
• An agile team that embodies autonomy and fast decision making within flat hierarchies
• A unique corporate culture where we emphasize equality, diversity and inclusion
• A wide range of education and training opportunities
• An office in one of the most beautiful, central district of Munich
• An attractive salary
• Regular onsite events of all sorts (Company Outings, Team events, Checkmk Conference, Conference After Party and more) in a familiar atmosphere

Interested? Then contact us now!
You can get insights about working@checkmk at: https://www.kununu.com/de/checkmk

About us

We are the creators of Checkmk, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as an open-source and commercial edition. We are a strong team of software developers and DevOps, open-source enthusiasts and nerds who are passionate about helping small and large companies run their complex IT infrastructures reliably. Over the last four years we have grown from 20 to over 200 employees to support our customer growth in Europe, the US and beyond. Our colleagues currently work from Munich, Germany, Italy, Austria, France, Spain, Poland, USA, Singapore and Malaysia.

We are a dynamic, fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us, high autonomy and flat hierarchies are not just words on paper, but everyday life. With us you don’t work as one of hundreds or on purely theoretical questions but have an immediate positive influence.   

With our product, we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way!